Changing Oil and Changing Times – The Independent Auto Repair Service Dilemma

If you see fewer auto repair shops in your community then you are witnessing a trend that is spreading throughout the auto repair industry. The small independent auto repair shop is getting squeezed by both the dealers along with the ‘backyarders’ creating shrinking margins and putting many auto repair independents out of business.

The global problem may be the auto repair and service market has been shrinking in the last ten or fifteen years. Technology has made cars much more reliable with fewer breakdowns, repairs and scheduled maintenances.

Many manufacturers offer kind 100,000 mile warranty which means that the independent will get little chance to handle that car for one 5-10 years it is owned.

As new car sales margins go down, VW, Chevrolet, Toyota and other manufacturers are seeking to their service departments to make the difference.

Additionally many dealers such as Porsche and Saab happen to adding other useful benefits such as the loaner car while repairs are being made. Independents think you are forced to give courtesy rides to customers in trying to keep plan the dealers since customers now expect this service.

Furthermore dealers for example Mercedes and Ford are now directly offering specials on services making their dealer prices for you to independent repair shop prices.

But it’s simply competitive pricing is actually not worrying the independents.

The battle for skilled labor all means being won through dealers: the dealers generally competed for skilled labor and may have become significantly aggressive. With fewer individuals entering business repair profession and opting instead for careers such as health and technology, fundamental talent pool of the most skilled auto technicians is shrinking.

Increasingly it becoming more difficult for independents you ought to hire and retain these competent employees. Being an automotive technician, would you rather are employed by Audi or Joe’s Shed?

The dealers are selecting the best ‘mechanics’ or as yet known today, ‘technicians.’ A premier end dealer technician may well $100,000 one year with benefits while a self-employed shop owner would to be able to gross a lot more $1,000,000 every year to make that as well as have to afford their own benefits and social safe practices.

Because from the economic realities many independent owners have started closing their shops on and on to be employed by GM, Nissan and other dealers.

This puts the independent auto mechanic at a definite disadvantage when diagnosing and repairing difficult drivability, fuel injection, electronic and computer related crises.

Additionally, in the event the diagnosis is comprised and a portion needs replacing the dealer will are in stock, not only verifying the verification but greatly speeding within the repair and also increasing customer satisfaction. Big advantage Cadillac and Rolls royce.

But it’s not just a skilled employee showdown. Techs cannot fix cars without information and there’s a long and ongoing dispute with the dealers/manufacturers and independents over technical information access and diagnostic applications.

The manufacturers claim their technical facts are proprietary while independents claim the information should be available to anybody that owns or fixes create of car.

Excel Auto Repair & Sales

94 E Falmouth Hwy, East Falmouth, MA 02536

(508) 444-2777

https://g.page/excel-auto-repair-sales